Return Policy

All product returns require prior approval by Fleur De Lis Beauty & Esthetics (FDL Beauty) and must be within expiration date. Please call 718-650-2659 for prior approval. Returns sent without authorization will be sent back to the buyer and product credit will not be issued.

Please note: FDL Beauty is not responsible for lost returns.

Unused, unopened or unmarked product may be returned for a refund within 30 days of the purchase date and will be subject to a 30% restocking fee.

Only product costs are subject to product credit; shipping and handling costs will not be reimbursed.

 

All leaking or defective product will be replaced immediately at no charge. FDL Beauty will provide a UPS Return Label via email and send a product replacement. Leaking or defective product must be returned or the buyer will be charged for replacement product. FDL Beauty strictly monitors returns associated with Internet sales and we reserve the right to deny the return of products that were Internet purchases.

 

We continuously strive to ensure your complete satisfaction.

Please feel free to call us at  718-650-2659 or email us at orders@fdlbeauty.com with any questions.